Articles and press releases

Sollers Consulting will implement new claim management system in one of the largest insurance companies. Information about the project toy will receive directly from our Client. From our side we would like to present some information about Sollers Consulting.

PZU, the Largest Insurance Company in CEE Selects Guidewire Solution for Rating, Underwriting, Policy Administration, Billing, Reinsurance, and Client Data Management.

Sollers Consulting was the only Polish company present at the IT für Versicherungsunternehmen conference, 26-27 November in Leipzig.

Michał Trochimczuk and Marcin Mekler presented the claim management platform implementation in Warta.

PZU launched the pilot phase of its new core platform implementation, supporting product, policy and billing management. Sollers Consulting participates in the implementation project.

Safety is the main barrier to the use of mobile devices in business. The consequences of the loss of important information may be greater than the benefits of work on tablets and smartphones. Sollers Consulting indicates solutions to help minimize risk and work effectively in a modern way.

Sollers Consulting began working with Bulgarian insurance company Bulstrad Vienna Insurance Group.

Sollers Consulting creates a new document management system for Bulstrad, second largest insurer in Bulgaria.

PROAMA- client of Sollers Consulting -received the main award, title and statuette in the category 2012 Insurance Leader of Informatics in the Leader of Financial Institutions competition, organized by Gazeta Bankowa

850 professionals have gathered in Leipzig to discuss the issue of claims management in the German insurance sector. Sollers Consulting was the only Polish company that shared its experience in that field with representatives of all the biggest German insurers.

60% of banks’ representatives think that a wider usage of advanced methods in calculating the capital requirements would allow the companies easier access to credit - according to a survey conducted by Sollers Consulting among participants of today’s conference “Impact of CRD IV / CRR on IRB Approval Processes and Stress Testing”.

On January 28th 2014, Sollers Consulting together with Moody’s Analytics are organizing the Impact of CRD IV / CRR on IRB Approval Processes and Stress Testing Conference, which will take place at the Intercontinental Hotel in Warsaw.

Załącznik: pełna wersja artykułu EN

Sollers Consulting supports Generali in the implementation of the latest available version of the core system INSIS. The aim of the project is to consolidate the assets of Generali systems by replacing them with the new INSIS version 10 and merging the sales front-ends.

Sollers Consulting also supported the construction of a new insurance sales process via the Internet. Especially in the field of User Experience and Responsive Web Design (RWD), providing users with high ergonomics and performance on all devices. The project is conducted in Agile methodology which Generali wishes to develop and utilize as one of the insurer’s work standards in the field of IT. Sollers Consulting, because of its considerable experience with this method, will support the insurer in its best use.

- It's an indication of trust that Generali asked us to support this strategic project. It is a big challenge for us but at the same time we are confident that with our experienced team and Agile methodology we will efficiently manage to implement the system - says Marcin Pluta, managing partner at Sollers Consulting.

The implementation is divided into stages: start of call center direct sales channel and through generali.pl web portal.

Next steps are: the implementation of the system for travel and household insurance, and then opening of the agency path.

You must engage the Pigs and Chickens to ensure the success of an Agile project. The first group are people who totally dedicate themselves to the project and are responsible for the final outcome. The second includes people who participate part-time as consultants and are informed about the work progress.

Sprint planning is the first meeting which begins the sprint, that is a specified time interval dedicated to work on product development. The planning determines the team activities in the upcoming iteration. During the sprint planning meeting tasks are selected and time needed for their execution is determined.

Agile methodology is only one of the ways to carry out IT projects. In which cases the use of this method is recommended? We present some of those situations.

Selecting the appropriate project methodology is one of the most important success factors. The numbers indicate the advantage of agile methodologies. However, it is necessary to understand the related challenges.

Agile methodology is becoming more popular and is being used by the largest Polish insurance companies.

Cooperation model of business and IT departments of companies with IT suppliers is constantly evolving in order to increase the efficiency of the business. Software Factory is a good example of such an approach.

Only 9% of projects in agile methodology failed - in comparison, the number of unsuccessful implementations using the traditional waterfall method is as high as 29%. Maybe it is worth to trust the power of agility?

"U" Recommendation, which is to be addressed by the Polish supervisor KNF to the banks, can force the issue of millions of individual policy documents, where so far the customers were covered through group insurance.

How mobile devices are used in the insurance sector globally.

Article for managers and experts from IT, sales, claim management, operations and customer service departments.

What is scrum and how to apply it to achieve success in IT projects.

Article for managers and experts, especially from IT and Project Management departments.

How insurers can define and benefit from the data architecture.

Article for managers and experts from insurance companies.

Summary of Sollers Consulting survey of Customer Information Management in Polish banks.

Article for managers and experts, particularly from sales, marketing, IT and operations departments.

What benefits can the insurance companies derive from test automation.

Article for managers and experts, especially from IT and Project Management departments, as well as product development and sales support.

Summary of Sollers Consulting survey of Customer Information Management in Polish P&C insurance companies.

Article for managers and experts, particularly from sales, marketing, IT and operations departments.

How mobile applications can supoprt claims management.

Article for managers and experts, especially from claims management, operations and IT departments.

How the MDM concept can help insurers and how can it be implemented

Article for managers and experts, particularly in areas of IT, sales, operations.

Sollers Consulting: spanning business and technology - interview with Board Members of Sollers Consulting on the occasion of Sollers Consulting 10th anniversary (available online for Dziennik Ubezpieczeniowy subscribers)

New technologies are necessary - interview with Board Members of Sollers Consulting (available online for Dziennik Ubezpieczeniowy subscribers).

Insurers increasingly recognise the need to modify their IT architecture. However the first step must be ordering the current architectures.

Effective organisation of service processes, especially claims handling, becomes increasingly important in building competitive advantage. Polish life insurers need to do a lot in this area, especially in process management and its IT support.

Article for executives, managers and experts from claims and operations department, especially from life insurance.

Data quality management should be justified by measurable outcomes. It will enable taking the right decisions about future actions and defending them in the organization.

This article is for managers and specialists particularly in the areas of IT, sales, marketing, reporting and operations.

Introducing new forms of settlement with medical facilities is not only a good way of improving the image of insurance companies: solutions such as these can limit the insurers costs, improve the customer experience and make the analysis of insurance needs easier for the companies.

This article is for managers and specialists particularly in the areas of IT, sales, marketing, reporting and operations.

Improved cooperation of banks and insurers enables a better fit of the banks product offering to the expectations of the banks clients, assures a better quality of service of clients and building long-term relations with them.

This article is for managers and specialists particularly in the areas of sales, reporting, IT and operations.

A good organization of a Pay As You Drive project will enable a better fit of the solution to the needs of the company and acquiring new customers due to more attractive insurance premiums without increasing the risk of decreased profitability of the company and while improving the value offered to the client

This article is for managers and specialists particularly in the areas of sales and operations.

The Pay As You Drive product is a shift from paying constant premiums to variable premiums based on the factors such as: number of kilometres travelled, the routes, times and mode of driving the car. PAYD is already broadly used worldwide.

This article is for managers and specialists particularly in the areas of sales and operations.

Increasingly the claims management process will be realised directly in workshops cooperating with insurers (article based on outcomes of a survey by Sollers Consulting)

This article is for managers and specialists particularly in the areas of claims management and IT.

Best practice in motor claims management on Western insurance markets

This article is for managers and specialists particularly in the areas of claims management and IT.

Insurance markets in the CEE countries are dynamically developing and have a large potential for growth, especially in life insurance.

This article is for managers and specialists particularly in the area of sales.

There is no optimal model for claims management in an insurance company. The choice between centralization and decentralization or using outsourcing depends on individual characteristics of each insurer and cannot be generalized to the whole market.

This article is for managers and specialists particularly in the areas of claims management and IT.

Using alternative car parts may strongly decrease the costs of handling claims. The question is who will benefit from this.

This article is for managers and specialists particularly in the areas of claims management and IT.

Modelling motor insurance products using vehicle classes allows constructing tariffs which fully incorporate the risks related to certain types of vehicles, at the same time making them independent from changes in the market.

This article is for managers and specialists particularly in the areas of sales and IT.

Last year on the Polish insurance market seems to negate the popular saying: “insurance is sold, not bought”

This article is for managers and specialists particularly in the area of sales.

The problem for IT organisation is that its goals and activities are not consistent with the strategies defined by business departments. An increasing number of companies realize that a common policy for IT and business may be profitable to the company as a whole.

This article is for managers and specialists particularly in the area of IT.

Almost every insurance company has problems with low quality of data. Some of the companies openly admit the problem, others do not attach much importance to it or are not even aware of its existence.

This article is for managers and specialists particularly in the areas of IT, operations, sales and marketing.

The most prominent benefits from applying IT tools using insurance product models is the improved technical outcome and decreased loss ratios.

This article is for managers and specialists particularly in the area of IT.

acquiring of 2,5 bln USD premium from non-life policies, and in 2004 the amount already rose to 20 bln USD. In Poland this area seems still undervalued.

This article is for managers and specialists particularly in the areas of sales, claims management and IT.

In Poland, sales and service of policies over the phone is in its infancy. Specialists expect a dynamic growth in the near future. (Article based on a survey by Sollers Consulting)

This article is for managers and specialists particularly in the areas of sales, claims management and IT.

Implementing new products in IT systems and poor quality of data required to build new tariffs are common problems for insurance companies.

This article is for managers and specialists particularly in the area of IT.