Warsaw, 20th January 2020: The 8th Innovation in Insurance conference organised by Sollers Consulting attracted over 330 insurance experts from all over Europe to discuss the challenges of technology-driven transformation in the industry and learn from international insurers.
Insurance companies worldwide are increasing their IT investments. By modernizing their digital infrastructure, they are establishing new business models to put the customer at the centre of their operations. The eighth edition of the Innovation in Insurance conference organized by Sollers Consulting provided exclusive insights into the insurance markets in the UK, France, Germany, Poland and Japan with contributions from Zurich Germany, Saga, Admiral, Beazley, Axa Direct Japan, Generali Poland and the InsurTech Friday.
Building trust through technology
Michał Trochimczuk, co-founder and Managing Partner at Sollers Consulting, opened the two-day event in Warsaw with his keynote speech. ‘New technologies open up opportunities in all areas of the value chain,’ said Trochimczuk, ‘but due to inflexible legacy systems, innovations often cannot unfold their true potential,’ he warned in his speech at the Copernicus Science Centre. Trochimczuk encouraged insurers to rethink their way of doing business. ‘New products and sales approaches should be based on completely new ways of thinking about offerings and customers,’ he stated.
Trochimczuk emphasized that insurers have to make further efforts to focus on the customer and build customer tr