Traditionally, AI has been implemented in claims, comments Michał Trochimczuk in an interview with Insurance Insider Engage. But there are use cases of AI in many other areas of property and casualty insurance. They include fraud detection, pricing, prevention, marketing, customer service, legal departments, cyber defence and underwriting. But insurers working with an IT landscape not designed for this purpose will struggle to get quick results from AI projects.

https://www.insiderengage.com/article/2bxvodt7tuuxs5vw5ihvk/the-inside-track/insurtech/insurers-embrace-the-ai-revolution