
RIFE
Digital Omnichannel Platform
RIFE
Digital Omnichannel Platform
the best-in-class omnichannel digital platform for insurance and bancassurance
which allows creation of seamless personalised journeys.
that breaks the IT barrier which prevents you from reaching your full digital potential.
It is designed to centralise all your digital business logic in a fast paced
and highly configurable software that allows your customers to:
Integrate different channels
and touchpoints to deliver
a seamless customer journey
The data for any transaction, once submitted, follows the journey
and creates superior customer experience.
RIFE is ready to support any channel available in your
distribution mix
If you decide to enter a new digital ecosystem, just use our API
and integrate within one day.
Run and modify your
insurance products in weeks
Easy reuse of insurance focused components makes product
enablement fast and low code. We follow up-to-date UX standards
and best practices to deliver excellent design and usability,
customised to your specific requirements.
With RIFE you can use a variety of predefined layouts, widgets,
validations and functions. Once you have your product ready,
set it up in no time with your business partners or ecosystems.
Personalise the sales
experience to maximise
revenue and customer
satisfaction
RIFE lets you create tailored offers based on customer characteristics,
automatically differentiating presented variants to different customers.
Take your cross-sell capabilities to the next level and allow
a recommendation engine to automatically suggest different purchase
options based on defined criteria.
Employ machine learning to consume you company’s
analytical potential.
Incubate and roll-out
RIFE may also store policy data on its own and transfer
it to your core system any time you want. Therefore, you do not need
to wait for core systems development and can start A/B testing your
products and business concepts right away.
RIFE smoothly integrates with several core systems but can be
successfully integrated with any custom core system.
RIFE is insurance ready, already covering a majority of requirements such as a multilanguage and multicurrency configuration, time zones management, GDPR compliance, documents generation, reporting and much more…
Want to see it in action?
Having thousands of conversations with customers every day, the bank knows their concerns and biggest risks. To address those risks, the bank chose to expand its insurance offer to provide comprehensive protection for loan takers. The bank decided to develop a standalone insurance products portfolio to open up new revenue streams.
One of the main business assumptions was selling insurance through bank’s wide network of branches. Already having a complex range of banking products in the offer, the sales process needed to be fast and easy both for the customers and for the bank’s sales staff.
As Polish life insurance market was in a downward trend throughout recent years, our client decided to follow a growth strategy in the area of P&C insurance. Due to historical engagement in life insurance, successful implementation of the new strategy required adjustment of its IT systems architecture. To reach this goal a decision has been made to simultaneously modernize the core insurance system and implement new platform dedicated to products and distribution processes management.
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