Customer Journey
RIFE enables it by memorising the customer journey through
an insurance purchase process (using different touchpoints).
the best-in-class omnichannel digital platform for insurance and bancassurance
which allows creation of seamless personalised journeys.
that breaks the IT barrier which prevents you from reaching your full digital potential.
It is designed to centralise all your digital business logic in a fast paced
and highly configurable software that allows your customers to:
Quote and buy an insurance product 
Register a claim 
Modify or renew a policy 
Buy multiple products within one sales process (x-sell) 
Integrate different channels
and touchpoints to deliver
a seamless customer journey
The data for any transaction, once submitted, follows the journey
and creates superior customer experience.
RIFE is ready to support any channel available in your
distribution mix
If you decide to enter a new digital ecosystem, just use our API
and integrate within one day.
Run and modify your
insurance products in weeks
Easy reuse of insurance focused components makes product
enablement fast and low code. We follow up-to-date UX standards
and best practices to deliver excellent design and usability,
customised to your specific requirements.
With RIFE you can use a variety of predefined layouts, widgets,
validations and functions. Once you have your product ready,
set it up in no time with your business partners or ecosystems.
Personalise the sales
experience to maximise
revenue and customer
satisfaction
RIFE lets you create tailored offers based on customer characteristics,
automatically differentiating presented variants to different customers.
Take your cross-sell capabilities to the next level and allow
a recommendation engine to automatically suggest different purchase
options based on defined criteria.
Employ machine learning to consume you company’s
analytical potential.
Incubate and roll-out
RIFE may also store policy data on its own and transfer
it to your core system any time you want. Therefore, you do not need
to wait for core systems development and can start A/B testing your
products and business concepts right away.
RIFE smoothly integrates with several core systems but can be
successfully integrated with any custom core system.
