Oct 20, 2025
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Report
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AI
Get the Sollers AI Report and find out how leading insurers in Europe and North America are using AI to transform their operations, customer experience and IT.
Who AI report is for?
The Sollers AI Report is designed for decision-makers and professionals who are shaping the future of insurance in Europe, North America and beyond. It offers valuable insights for:
- Insurance executives (C-level) and transformation leaders driving AI and digital innovation
- Claims, underwriting and customer service managers seeking to improve efficiency and customer experience
- IT and data leaders exploring scalable AI governance and deployment models
- Marketing and sales teams adopting AI for automation and personalisation
- Industry analysts, who are tracking the pace and direction of AI adoption
Whether you are planning your first AI initiative or scaling up enterprise-wide solutions, the Sollers AI Report provides practical benchmarks and strategic guidance.
Why download the Sollers AI Report
Based on in-depth interviews with 35 insurers across 5 regions in Europe and North America, our research reveals how AI is reshaping the insurance landscape.
Get data-driven insights into:
- The current state and maturity of AI in insurance
- Where AI is expected to deliver the greatest market advantage
- What distinguishes leaders from those falling behind in AI adoption
Did you know?
- 82% of insurers already use or are implementing Large Language Models (LLMs)
- 69% of insurers have applied AI for processing documents and emails
- Only 15% of insurers are handling claims automatically
- 57% of insurers apply AI in software development
- Claims handling optimisation and customer experience are expected to be the top areas of the competitive advantage
What makes the Sollers AI Report unique?
- It reflects actual implementation status, not just intent
- It allows for benchmarking of AI adoption across specific AI insurance use cases
- It covers a broad range of AI topics, including market advantage, LLMs, IT, governance, employee enablement, lessons learnt, and more
Ready to discover how your peers are really using AI?
Get the full report with benchmarks, use cases and actionable insights.
Contact Us
Piotr Kondratowicz
Business Architect