About IT Administration at Sollers:

Our Admin IT team is made up of three areas: 

• Workstation, responsible for supporting laptops, mobile devices, access to different applications/aliases, collaboration areas, and daily tech needs. 
• IT Infrastructure, handling servers, backups, and internal systems.
• Network, Security & Availability, taking care of security, monitoring, and automation tools. 

Together, IT Admin keep the company running smoothly, support Sollers’ work, and constantly improve the tools and environments everyone relies on.

About the role. You will:

• Provide technical support and troubleshooting services for employees in all our offices (also remotely).
• Be the sole on-site representative of the IT support team in our Poznań office.
• Learn the art of preparing equipment for employees using modern technologies.
• Manage user’s accounts and grant access to resources.
• Implement improvements to the Microsoft 365 environment (SharePoint, Exchange, Teams, etc.).
• Create technical documentation for internal use.
• Prepare supporting materials for users and conduct training for new employees.Cooperate with other support teams in other locations (also abroad).
• Support Sollers employees as regards the use of applications and their features.
• Implement and optimize IT procedures connected to workspace preparation, backup, etc.

About the requirements. You need:

• First working experience as Helpdesk IT, 1st line support, or IT Administrator.
• Strong sense of independence and a proactive, problem-solving mindset.
• To be an outgoing and approachable person with a genuine willingness to help others.
• Knowledge of how to use and maintain office equipment – laptops, printers, etc.
• Basic knowledge of Active Directory, Azure Active Directory, GPO, DHCP, DNS, Microsoft 365.
• Very good knowledge of Microsoft Office package.
• Experience in the usage and configuration of the Windows operating system.
• To know the administration issues of Windows.
• To have a team-oriented approach, be able to build strong relationships and effectively communicate with diverse teams, ensuring seamless cooperation.
• Good command of Polish and English (at least B2 level).
• To be interested in a long-term cooperation and the development of competencies in broadly defined IT administration and infrastructure.
• To be available to work full-time and ready to work from the office (at least 4 times per week).

About the wishes. Nice to haves:

• Basic knowledge regarding TCP/IP networks.
• Basic experience in Linux administration.
• Knowledge of the administration issues of Linux and Windows.
• Experience in the usage and configuration of those systems.
• Know-how in managing Active Directory and Azure Active Directory.
• Basic knowledge of cybersecurity.

About our promises. We can offer:

• Flexible working hours and a hybrid home office model as work-life balance is crucial at Sollers.
• A chance to be promoted twice a year and a clearly defined career path with salary forecast.
• Opportunities for growth with a training budget that you can use for courses and conferences. We also provide access to an online training platform and co-fund language classes.
• An internal coach to guide you through the onboarding, further training and career opportunities, plus a budget to be used for your lunches together.
• A chance to #domore for the planet and the community as part of Sollers Change Makers – our volunteering program.
• Lots of teambuilding activities, trips, hobby groups and cultural events to create a company powered by teamwork.
• Probably all the benefits you can think of!