Business Process Optimisation

Business Process Optimisation

 

Let business and technology knowledge improve you processes

Experience gathered in dozens of system implementation projects worldwide informs us how to quickly and effectively co-operate with our clients to get the best, practice-based, implementable deliverables as well as eliminate unnecessary effort and documentation.

What we do

Sollers Consulting usually optimises business processes as a part of the financial core systems vendor selection and implementation projects. That's why our practical approach is forged on the crossroads of market challenges, business improvement, IT systems capabilities and financial constraints.

We treat business process optimisation as a means to help our clients get their service quality and productivity to the highest levels achievable with support of the IT systems.

 

Experience gathered in dozens of system implementation projects worldwide informs us how to quickly and effectively co-operate with our clients to get the best, practice-based, implementable deliverables as well as eliminate unnecessary effort and documentation. Not to follow servantly your employees’ suggestions – as-is vs. visions.

We challenge. Various methods adapted to the client’s and project’s requirements and practice.

 

 

What business needs What users love what is required by law What technology

Results you can expect

 

Business process architecture and models:

 

  • addressing your business goals and priorities
  • optimal from cost and IT system implementation point of view
  • with detail level adapted to their application requirements
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Their expertise in the field means that they’re able to bring a different perspective.

Jeffrey Crawford

Global Claims Platform Lead

Beazley

'What really impresses me the most about them is the depth of knowledge and experience.

Nicolas Rhatigan

Claims Business Lead

Aviva UK

'It’s not really about a customer-supplier relationship, it is about one team working to achieve the same goals.

Evandro Manolas

IT Claims Manager

Allianz UK

SMART claims handling

It’s getting harder to imagine a world without mobile devices. These highly technologically advanced and increasingly expensive tools are very prone to damages. Fortunately, you can insure them. But how does the process work in reality, when a device is damaged?

Our Client together with Sollers Consulting created a platform for the claims handling process, which is an innovative solution, addressing the needs of today’s customers.

Digitization and automation of sales, payment and reconciliation processes

One of the largest Polish motor insurers, a part of an international insurance group, launched a 3-years transformation program to automate and centralise operations, accounting and payment activities of 50 branches. As a result Sollers Consulting was asked to design detailed processes, deliver a front-end for agents, and conduct integrations with and modifications in TIA. The sales, service, payment and reconciliation processes were fully automated.

Building a new insurance startup in Poland

A large worldwide insurance group decided to open a new insurance start up in Poland. They wanted to go-live in 5-6 months and initially planned to target a direct channel.

Due to the change of business goals the team had to adapt to deliver the agent channel first. However, the team needed to think about a complete solution and optimising the implementation effort.

Leading International Insurer in Japan

Guidewire InsuranceSuite© integrated with Front-End Portals and big infrastructure: hybrid deployment utilising cloud and on-premise. Fully automated code deployment made the release cycle significantly faster. Project infrastructure utilising container platform concepts, provides a stable, quick and robust deployment platform.

Technology & Market Insights

decision-making, geographic information system, geolocation, geomarketing, GIS, location, pricing Location, location, location – what value does it bring?

One of the key pieces of information in Property & Casualty insurance (P&C) is the location. This applies both to pricing a... Read more

Business advisory Business Ecosystems – Strategy for The Future

In times of rapidly changing technological environments and customer preferences companies face unprecedented challenges. New digita... Read more

electronic channel, german market Channels of electronic communication between insurers and their customers – German market.

Building positive and solid relations with the customers is very important for all insurers, as regards creating competitive advanta... Read more

RIFE Create choice and guide the customer

The insurance industry is undergoing obvious changes, and we’re all trying to predict them. Historically, one of the best methods ... Read more

innovation in insurance Innovation in Insurance 2020 Summary & Highlights

On 20th and 21st of January 2020 we held a Innovation in Insurance conference where we met more than 300 insurance executives and pr... Read more

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Krzysztof Kołodziejczyk
Krzysztof Kołodziejczyk
Managing Consultant